Registration: 

Q. Do I need to pay for registration? 

No, you don’t need to pay anything for registration. Registration is absolutely free. 

Q. Is there any special benefits for registration? 

Yes, you can get special membership benefits like discount coupons, product updates, newsletter and much more. 

Q. How can I become register member? 

Click on “My Account” on the home page. 

Q. Is it compulsory to be registered member? 

Yes. You must register with us. However we do not store any confidential information like your credit card number. We do not share your e-mail with any one. 

Members: 

Q. How can I change my password? 

Log in to your account. Click on modify personal information. You will get a screen where in you can modify/edit your personal information including password. 

Order: 

Q. Is there any charge for greetings card? 

We offer free greeting card with every ordered item.

 Q. Can I send any message with my gift? 

Yes, when you place the order you will have an option to write the message/best wishes. 

Q. Can I place my order over the phone or by fax? 

No. You have to place your order online only. 

Q. What if I want to order for the item that is not listed on your web site? 

You can place the order for your customized gift. In order to make arrangements for your customized gift, order in advance is appreciated. 

Q. How can I be sure that I have provided all information correctly while placing the order?

Once you have placed your order, you will receive confirmation e-mail with your order details. If you want to make correction then send us an e- mail at contact@best2india.com with order number in subject line. 

Q. How many days in advance should I place the order?

 Normally You should place your order at least 3-4 days in advance. 

Q. How I will be charged if I am placing order from different country than U.S? 

Though the prices in our web site are indicated in U.S. dollars, you will be automatically charged in your local currency equivalent to the indicated U.S dollar price. 

Q. How can I cancel my Order? 

You can cancel your order by e-mailing us at contact@best2india.com. We will cancel your order only if It is not already delivered/shipped. Refund Policy: We want you to be completely satisfied with your purchase and we put in our best efforts to meet your expectations. We will give you full refund if your product is damaged or defective. (Excluding any perishable items like cake, flowers etc) Please do notify us in advance before returning the product.

Privacy and Security:  

Q. How secure are my credit card details? 

We use CCAvenue for Payment processing. CCAvenue is registered with Verisign, the world's best and most trust worthy Net Authentication Agency. Your personal information is secure and encrypted before processing. 

Q. Do you collect and store my credit card details? 

No. We do not either collect or store your credit card details. We do not get any idea of credit card number. While placing the order you will enter your credit card information directly into the form posted by the CCAvenue. So, your credit card details will be processed by CCAvenue. 

Q. How secure my personal details? 

Your personal details including recipients’ details and order details are not shared with any one. It is used only in the process of delivery of the products. 

Delivery: 

Q. Are the items delivered as shown in the images? 

Most of the items will be delivered as shown in the images on the web site. They will be certainly similar or will be exceeding our specifications in all aspects like size, weight, features etc. However, perishable items like cakes, flowers may not be exact replicas since these items are hand made and availability of some flowers depends on season and vary by Vendors. 

Q. Which are the delivery destinations served by Best2India? 

Please refer to delivery location link to 

Q. What if my gift is not delivered or late delivered? 

If you will give sufficient time to process your order, this will not happen. It can take place only in some adverse conditions like strike, weather, riots and some situation beyond our control. We will cooperate with you to resolve this matter if it does occur. Please, let you know that our maximum liability is the full refund of your order price, if we can not deliver by due date. 

Q. What is the mode of delivery? 

We have tie up with prominent courier services in India. 

Q. Can I specify my desired date as delivery date? 

Yes you can specify your preferred delivery date. While placing an order, you will have option to do so. 

 Payments: 

Q. What are the payment options? 

You can make payment through international credit cards Visa and American Express. Though prices are indicated in U.S dollars your credit card will be charged in your local currency. You can also use “net banking” option of participating banks. 

Q. Are there any hidden charges? 

No. There are no hidden charges. Our all items come with free shipping and a free greeting card. Our all rakhis will be delivered with free rolli, ,tikka and a greeting card. 

Contacts: 

Q. Where can I register my complaints ? 

If you any complaints or concerns you can contact us at contact@best2india.com 

Q. How do I contact you if I want to place an advertisement on your web site? 

Send us an e-mail at contact@best2india.com 

Juridiction: 

All claims/disputes related to best2india.com are subject to the jurisdiction of local court only at Dhrangadhra, India